Katara Hospitality has issued the following terms and conditions to ensure the comfort of all their members and guests using the Resort, Wellness, Pool & Beach Facilities. It is the obligation of each member and guest to adhere to these terms and conditions and to ensure that all accompanying guests follow the guidelines. Failure to do so may result in the immediate cancellation of membership.
All memberships are subject to Management Approval.
The management reserves the right to select and decline memberships without explanation or reason.
All members will receive a membership card, which must be presented at the facility being used by all members prior to entering the Resort, Wellness, Pool & Beach Facilities. Members who do not comply with this may be denied entry into these areas at the Hotels.
Loss of membership cards must be reported immediately. A charge of QAR 50 will be applied for the issuance of a replacement card.
In the case of couple or family membership, only the persons listed on the approved membership form may use the Resort, Wellness, Pool & Beach Facilities.
Payment of the membership fee must be made upon acceptance of the application. Guests are not permitted entry to the facilities until the membership fee is paid. The fee is non-refundable and non-transferable.
The management retains the right to revoke the membership without a refund of the fees for any member who violates the Resort, Wellness, Pool & Beach Facilities Rules & Regulations.
The management shall have the right to refuse the renewal of any membership without explanation or reason.
Discount is only applicable when the membership card is used at the wellness facilities and dining services at the hotels.
Members are liable for property damaged or destroyed by the member or their guest(s).
Entry into and use of the Resort, Wellness, Pool & Beach Facilities is at the risk of the members.
The Hotel Management and Ownership accepts no liability or responsibility for any injury or loss of life to any members or guests whilst on the property.
Loss or damage to property or valuables is the sole responsibility of the members or guests.
Use of sophisticated camera and filming equipment for commercial or personal filmmaking or photo shooting is not permissible without prior Management approval.
Food & Beverage cannot be brought into the resort from outside for consumption on the premises. Orders can instead be placed with the hotels' dining outlets.
Pets cannot be brought into the resort property.
It is forbidden to remove any items belonging to the resort in any of the areas.
Spa Treatments cannot be performed on anyone under the age of 18 years old. You must be 18 years or older to enjoy the Spa & Wellness Facilities. All children under the age of 18 years visiting the pool and beach facilities must be accompanied by a responsible adult.
Family membership includes 2 children up to the age of 18 years. Persons exceeding this age will be considered adults and must apply for a single membership.
Members with more than 2
children in their family are liable to pay a supplement. Parents shall be accountable for the behavior of their children at all times.
Appropriate clothing must be worn whilst using the facilities. In the interest of hygiene, only swimwear may be worn in the swimming pools. In the interest of health and safety only official swimwear may be worn in the swimming pools. Cut off shorts, leggings, T-Shirts will not be permitted.
No offensive or inappropriate attire will be accepted. Proper exercise/sports shoes must be worn in the gym.
Disturbing and dangerous activities and games will not be permitted. Failure to comply with the management's requests will result in the member or guest being asked to leave the property. Continual disturbing behavior will result in the membership being revoked without a refund.
Only the hotels' Personal Trainers will be permitted to offer training to members and guests in any facility of the Spa. No guest personal trainers from outside are permitted to offer services within the premises.
All members and guests are encouraged to consult with their personal physician before beginning any type of exercise program.
The management reserves the right to alter the hours of operation as it deems necessary and without prior notice.
The management reserves the right to amend the above Terms & Conditions of the Resort, Wellness, Pool & Beach Facilities if necessary and without prior notice.